Our practice was recently identified as a Super Service Award winner on Angie’s List, which highlights exemplary care in businesses, not limited just to dentistry. Only 5% of the Angie’s List participants receive the designation, so we are especially proud of our ClevelandSmiles staff!! Importantly, this milestone came through our patients giving reviews of our care on [...]
Congratulations to our good friend and long-time patient Armond Budish on his election to the position of Cuyahoga County Executive, replacing Ed Fitzgerald (who ran for Governor of the state of Ohio). Armond is a very hard-working, dedicated person with great integrity. We know he will do a fabulous job serving the citizens of Northeast [...]
Watch for our latest ClevelandSmiles newsletter in the mail. We still use the US Postal Service to deliver our "Smile Updates" to you, as you might want to read it and pass it on to a friend. This newsletter focuses on both our staff and physical dental office improvements that we are undertaking to serve [...]
We periodically send surveys to our patients to ensure we are meeting - and exceeding - their expectations. Both in terms of customer service and quality of care, we pride ourselves on providing the best service any Cleveland-area dentist has to offer. In these surveys, we ask our patients a series of questions, including: How would [...]
We were notified by Cleveland Magazine that we were once again named as a "Top Dentist" of Cleveland. It's especially gratifying in that it is based "on an exhaustive peer-review survey in which hundreds of dentists and specialists throughout Northeast Ohio cast thousands of votes on the abilities of other dentists." The list will be [...]
We've recently had a number of patients who wanted their teeth to look great for an upcoming event but didn't have a lot of time to get the treatment done, which involved porcelain veneers and/or crowns. Fortunately, we work with a number of wonderful dental labs to achieve the results that we want. In Cleveland, [...]
As we grow closer to the school year here in Northeast Ohio, we thought we might give some dental tips to our patients, friends, and followers. Whether you are a student or teacher, it's a good idea to come in for a check up/exam, cleaning, and X-rays before the school year begins. You can contact [...]
A few weeks ago I received a link to a YouTube video that featured talk-show host Jimmy Fallon with New Jersey Governor Chris Christie. It was a segment that was on "The Tonight Show" just before Father's Day entitled "The Evolution of Dad's Dancing," a very funny takeoff on a YouTube favorite, "The Evolution of [...]
Joining Karin and Wendy at the front desk will be Diane Ryan. Diane, who has over 20 years of experience in the dental field in both chairside/surgical assisting and office roles, will be working with our team to schedule appointments, process and maximize our patients' dental insurance, provide personalized phone contacts, and many other duties [...]
We've been honored by Angie's List as a 2013 winner of the Angie's List award, the second consecutive year that we participated and the second year we've won! In fact, we're among the top 5% of businesses in Cleveland in customer service and one of the top five dental offices in the state of Ohio! [...]